Get Your Tech List Done Monthly

Continuous Tech Support from a Certified Director of Operations

Continuous tech excellence month after month. Our Monthly Retainer Service offers a structured approach to consistently address your evolving tech needs. Each month, we’ll tackle your top tech priorities, ensuring your systems and strategies stay ahead of the curve.

Your Streamlined Monthly Tech Retainer Plan

  • Portal-Based Accountability: Engage and track progress through our client portal, fostering clear communication and accountability without the need for monthly calls.
  • Email Campaign Management: Handling the technical setup and dispatch of your email campaigns, ensuring seamless execution.
  • Marketing Automation: Transforming your routine tasks like email and lead nurturing into efficient, automated processes, freeing you from manual work.
  • Funnel Setup Support: Design funnel pages and configure email autoresponders for an effective funnel flow.
  • Software Integration: Streamlining your workflow with efficient software integrations and management.
  • Website Maintenance: Regular updates and upkeep to maintain a high-performing, secure website.
  • Tech Issue Resolution: Prompt troubleshooting to swiftly address and resolve technical challenges.
  • Personalized Video Support: Not just doing, but teaching. Ad hoc video responses to your support requests, providing clear, step-by-step guidance and explanations.
  • Feedback: When you need to brainstorm ideas, count on us as your go-to for thoughtful discussion and feedback.

Efficient In-Portal Communication & Project Timelines

  • 24-Hour Response Time (Business Days): We guarantee a response within 24 hours on business days through our client portal, ensuring consistent and timely communication.
  • Project Timelines: Upon receiving all necessary materials and finalizing the scope, we ensure projects are completed within the agreed timeframe, balancing quality with prompt delivery.
  • Project Status Updates: Our in-portal communication system and clear project timelines keep you informed and confident in the progress of your tech tasks.

The Benefits of Continuous Partnership

  • Adaptive Support: As your business grows, your tech needs will change. Our service adapts right alongside you.
  • Predictable Budgeting: A flat monthly rate provides clarity and consistency in your budget planning, with no surprises.
  • Regular Progress Checks: Regular check-ins ensure that we’re always on track with your goals and making adjustments as needed.
  • Skill Building & Training: Benefit from ongoing training sessions to empower you and your team, enhancing your in-house tech capabilities.

Are You the Right Fit? This package is ideal if you:

  • Aim to focus on growth, leaving tech and design complexities to experts.
  • Value your time and seek a cost-effective, predictable service.
  • Appreciate a personal touch with dedicated support.
  • Desire a strong online presence with professional design and tech integration.
  • Aspire to build a lasting partnership for ongoing success.

Here’s How to Get Started

1. Choose and Purchase Your Plan

Tier 1 Package: Basic Tech Support: $500

  • Portal-Based Accountability: Track progress and communicate through our client portal for clear and accountable engagement.
  • Email Campaign Management: Technical setup and dispatch of your email campaigns for seamless execution.
  • Software Integration: Efficient integration and management of your software applications to streamline your workflow.
  • Website Maintenance: Ongoing updates and maintenance for a secure, high-performing website.
  • Tech Issue Resolution: Rapid troubleshooting to quickly address and resolve technical issues.
  • Personalized Video Support: Ad hoc video responses to support requests, offering clear, step-by-step guidance.
  • Feedback: Available for thoughtful discussion and feedback on your ideas.
  • Efficient In-Portal Communication & Project Timelines: Consistent, timely communication with a 24-hour response time on business days and project completion within agreed timeframes.
  • Project Status Updates: Stay informed on the progress of your tech tasks with updates in our client portal.

Tier 2 Package: Advanced Tech & Marketing Automation: $750

Includes everything in Tier 1, plus:

  • Marketing Automation: Transforming routine tasks like email and lead nurturing into efficient, automated processes.
  • Funnel Setup Support: Design of funnel pages and configuration of email autoresponders for a smooth and effective funnel flow.

2. Schedule Your Onboarding Call

Watch for our welcome email containing all essential start-up details, including login instructions to our portal. Then, schedule your onboarding call to discuss your tech needs, voice concerns, and familiarize yourself with our team.

3. Submit Your Tech Tasks

We’ll get to them in the order they come in, focusing on one at a time to give each the attention it deserves.

Frequently Asked Questions (FAQs)

  1. What types of tasks are included in the Basic Tech Support (Tier 1) package?
    • The Tier 1 package covers portal-based accountability, email campaign management, software integration, website maintenance, tech issue resolution, personalized video support, brainstorming sessions, and efficient communication and project timelines.
  2. How does the Advanced Tech & Marketing Automation (Tier 2) package differ from Tier 1?
    • Tier 2 includes everything in Tier 1, plus additional services like marketing automation and funnel setup support, providing a more comprehensive solution for those needing advanced tech and marketing strategies.
  3. What is the turnaround time for task completion?
    • While there isn’t necessarily a cap on the number of tasks, we handle tasks sequentially, one after the other, to ensure each task gets full focus. Generally, we aim for a ten business day turnaround per task, but this can vary with complexity. If a task is more intricate, we’ll discuss and adjust the timeline accordingly. We prioritize tasks based on your deadlines, their complexity, and the order received, ensuring an efficient workflow and quality results.
  4. How does the client portal work for communication and tracking progress?
    • Our client portal serves as a central hub for communication, task submission, and progress tracking. It provides transparency and constant updates on your projects, with a guaranteed 24-hour response time on business days.
  5. Are there any additional fees beyond the monthly rate?
    • No, our pricing is a flat monthly rate as outlined in each package. This rate covers all the services listed, with no hidden fees or additional charges.
  6. Can I switch between Tier 1 and Tier 2 packages?
    • Yes, you can upgrade or downgrade your package depending on your changing business needs.
  7. What kind of support can I expect for tech issues?
    • We provide rapid troubleshooting and resolution for technical issues, ensuring minimal downtime and disruption to your business operations. We also offer personalized video support involving creating custom video responses to your specific queries or challenges, providing step-by-step guidance and explanations tailored to your needs.
  8. What software can you help me with?

Contract Length & Flexibility

Three-Month Initial Commitment: To effectively establish and optimize your tech setup, we start with a three-month commitment. This phase is crucial for tailoring our services to your unique business needs.

Month-to-Month Service Post-Commitment: After the initial period, enjoy the flexibility of a month-to-month arrangement. You have the freedom to continue or conclude our services based on your ongoing needs.

Cancellation & Pausing:

  • Cancellation: If you need to cancel post the initial commitment, just let us know at least 7 days before the next billing cycle.
  • Pause Service: Need a break? Pause your services at $19/month, keeping your account and rates intact. We’ll hold any pending projects until you’re ready to resume.

Ready to Transform Your Business Tech?

Take the first step towards seamless tech and marketing efficiency. Choose your plan, and let’s embark on a journey of growth and innovation together.

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Project Includes

  • 6 Lessons